1. PRELIMINARY PROVISIONS

The service provider is ENLAGLORIA SALADS, S.L. (hereinafter, ENLAGLORIA SALADS, S.L.), with its registered office at C/ AVENIR, 66, 08021, Barcelona, ​​telephone number 613066511, email address HOLA@ENLAGLORIASALADHOUSE.COM, and Tax ID (CIF) B67291393.

This document regulates the conditions governing the acquisition of products offered by ENLAGLORIA SALADS, S.L. through this website.

In addition to reading these Conditions, before accessing, browsing, and/or using this website, the user must read the Legal Notice, the Privacy Policy, and the Cookies Policy. By using this website, and by making and/or requesting the acquisition of products through it, the user consents to be bound by these conditions and by everything mentioned above. Therefore, if you do not agree with all of this, you should not use this website.

ENLAGLORIA SALADS, S.L. reserves the right to modify these purchase conditions without prior notice, and may change, delete, or add both the content and products offered through it, as well as the way in which they are presented or located on its servers. The user is responsible for consulting these conditions each time they access and/or browse this website, as those in force at the time the acquisition of products is requested will be applicable. You can always consult and print the updated version by clicking the “Purchase Conditions” link.

Orders may only be placed to acquire products without the intent of resale. Any resale or distribution of products purchased through the website is strictly prohibited.

We reserve the right to cancel fraudulent, false, or speculative orders, as well as those orders requested by a customer with whom there may be a dispute/controversy regarding previous orders, or when there are reasonable doubts that lead us to believe the customer is violating any of the specified purchase conditions or is participating in criminal activity.

2. COMMON CONDITIONS AND APPLICABLE LEGISLATION

These General Conditions (hereinafter “Conditions”) are governed, among other provisions, by the provisions of Book II of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws and, in particular, by Title III of Book II “Contracts concluded at a distance and outside commercial establishments” as well as by other regulations applicable to electronic commerce (Law 34/2002 of July 11 on Services of the Information Society and Electronic Commerce). Before sending the purchase order, it is recommended to carefully read these Conditions, print them, or save them for filing purposes and expressly accept them by clicking on the corresponding box found in the purchase process.

This contract will enter into force and take full effect from the moment the customer or user accepts it.

This contract, and therefore the general conditions it incorporates, together with the annexes (if any), in addition to being read on this website, can be stored, archived, and reproduced by standard electronic or computer means.

3. USER OBLIGATIONS

Accessing, browsing, and using the website confers the status of user, and therefore all Conditions established here are accepted from the moment browsing begins.

By placing an order, the user guarantees that they are over 18 years of age and have the legal capacity to enter into binding contracts.

As a user, you are obliged to communicate to ENLAGLORIA SALADS, S.L. all the data necessary for access and use of the services of this website. These must be truthful, lawful, and current; likewise, you consent that we may use them to contact you if necessary.

It is essential that you provide all the information we categorize as mandatory, as otherwise we will not be able to process your order. We will not be responsible in any case for possible delays or failures in delivery as a result of errors or omissions in this data.

The user must make appropriate use of the services included on the website, always in accordance with the legal system, and shall not carry out any activity that hinders or interferes with its operation.

The website is primarily aimed at users residing in Spain. ENLAGLORIA SALADS, S.L. does not ensure that the website complies with the laws of other countries, either totally or partially. ENLAGLORIA SALADS, S.L. declines all responsibility that may derive from such access, nor does it ensure the provision of services outside of Spain.

The user may formalize the sales contract for the desired products with ENLAGLORIA SALADS, S.L. in the Spanish language.

4. SECURITY MEASURES

We will establish all reasonable mechanisms within our reach to ensure that your personal data is kept securely at all times. However, you accept that no data transmission over the Internet can be guaranteed as secure against access by unauthorized recipients, and you cannot hold us responsible for any security failure unless it is due to our negligence.

Likewise, you must adopt the necessary security measures, both personal and material, to maintain the confidentiality of your username and password and notify us immediately of the loss, misplacement, theft, or illegitimate access to your username and password, as well as their knowledge by third parties.

5. CONDITIONS APPLICABLE TO ORDERS

All products offered on this website are sold directly by ENLAGLORIA SALADS, S.L. with CIF B67291393 and address at C/ ALEVIR, 66, 08021, BARCELONA.

5.1. Purchase Procedure

You can browse the website until you find the desired item. Once located, clicking on it will give you access to all the information and details about the product. You can add the product to the cart by clicking the ‘add to cart’ button. You can continue browsing, select more products and add them to the cart, or go to the final checkout area by clicking on the cart image where the selected products are indicated, or on the ‘view cart’ button.

Once in the cart, you can view the list of products you have selected, detailing the unit price, quantity, and total price for each item. In this section, discount coupons may be applied if you have them; you must click on ‘apply coupon’ and ‘update cart’. In the ‘cart total’ detail, you can view the total price to be paid including the corresponding taxes and the discount applied through the discount coupon.

Once you have selected and included all the desired products in the cart and want to proceed to complete the purchase, you must click on ‘Checkout’. If you are placing an order with us for the first time, you will be asked to enter your details in the ‘Billing Details’ form. You must select the payment method, accept the website conditions, and finally, by clicking on ‘place order’, you can make the payment using the chosen method. If this is a credit card, you will use the payment gateway enabled by ENLAGLORIA SALADS, S.L. and managed through its banking entity. You must enter the card number, expiration date, and security code and click pay. The User guarantees and is responsible for ensuring that all data provided about their card is valid. If the chosen method is PayPal, you will be directed to the PayPal payment gateway. If the chosen payment method is by bank transfer, you must make the payment directly to the ENLAGLORIA SALADS, S.L. bank account that we will provide at the moment you click on ‘Place order’.

In the case of a registered user with an active account, you must enter your username or email and password, and the system will recognize your data. Once in your account, you can continue your purchase and finally confirm the order.

Next, the user will receive an email confirming that ENLAGLORIA SALADS, S.L. has received their order; this will be the order confirmation. Likewise, you will be informed by email when your purchase is being shipped.

The user acknowledges being aware, at the time of purchase, of certain specific purchase conditions for the products shown alongside the presentation and image of each product on the website, indicating, by way of example but not limitation, and according to each case: name, price, components, weight, quantity, color, details, or characteristics; and acknowledges that placing the purchase order materializes the full and complete acceptance of the specific purchase conditions applicable to each case.

5.2. Offer Coverage

The physical delivery area for these items will be within the following territory: Barcelona city. Any other delivery address will result in the automatic cancellation of the order.

5.3. Availability

All orders are subject to product availability and/or to no circumstance or cause of force majeure affecting their supply. If difficulties occur regarding the supply of products or if there are no products left in stock, ENLAGLORIA SALADS, S.L. undertakes to contact the user and refund any amount that may have been paid.

It is not possible to offer more precise information about the availability of a product beyond what is shown on the product information page or in other sections of the website. When the order is processed, you will be informed as soon as possible by email if any of the products included in the order are not available. In such a case, no amount would be charged for said product.

5.4. Prices, Payment Method, and Security

The prices included in the items are final prices, in Euros (€), and include taxes (VAT). The applicable rate will be the one legally in force at any given time.

Prices may change at any time, but possible changes will not affect orders or purchases for which the user has already received an order confirmation.

Shipping costs are not included in the final prices of the products as shown on the website. In no case will ENLAGLORIA SALADS, S.L. add additional costs to the price of a product automatically, but only those that the User has voluntarily and freely selected and chosen.

The accepted payment methods are only:

Credit and debit card: Through the payment gateway enabled by ENLAGLORIA SALADS, S.L. and managed through its banking entity. You must enter the card number, expiration date, and CVV2 security code. The User guarantees and is responsible for ensuring that all data provided about their card is valid. This data will not be stored or handled by ENLAGLORIA SALADS, S.L., but will be registered directly in the payment gateway of the corresponding financial entity. For greater security, we will use a Secure Electronic Commerce Authentication Service, a system established by Visa / Mastercard / Eurocard, by which the customer authenticates themselves to their issuing bank and the merchant authenticates themselves to their acquiring bank.

ENLAGLORIA SALADS, S.L. uses all means to guarantee the confidentiality and security of the payment data transmitted by the user during transactions through the website.

5.5. Contract with ENLAGLORIA SALADS, S.L. and Acceptance of Orders

The order will not be accepted until the amount has been charged to your account. After confirming the purchase, you will receive an email as an acknowledgment of receipt, but this will not imply that the order has been accepted, as they will be subject to our subsequent verification and acceptance.

We will confirm the acceptance of the order in an email informing you that the order is being processed. Only at that moment will the contract between you and us be formalized, and only for the items listed in said shipping confirmation.

5.6. Confirmation and Cancellation of Orders

Prior to the completion of the order by you on the website, you may review all the details associated with it (amounts broken down into all necessary headings – taxes, transport costs, selection of items, etc.), and you may correct whatever you consider necessary.

After confirmation, it will not be possible to modify or cancel the order through the website; you must contact ENLAGLORIA SALADS, S.L. through the forms provided for this purpose on the website or through the contact details indicated in these conditions. In such a case, the order can only be modified or canceled if the item has not entered the shipping phase from our warehouses.

5.7. Currency and Taxes

In accordance with current legislation, all purchases from our website will be subject to VAT. The applicable rate will be the one legally in force at any given time.

All prices are shown in euros (€) and must be considered as the final price to be paid by the customer (including VAT or not, depending on the delivery territory).

5.8. Deliveries: Types, Deadlines, and Problems

The physical delivery of the purchased goods will be carried out within the following territory: Barcelona city.

The physical delivery of the purchased goods will be carried out to the shipping address that appears in your order request. Home delivery of orders will be carried out by a logistics operator within standard working hours.

Except in cases where there are unforeseen or extraordinary circumstances, the purchase order consisting of the products listed in each purchase confirmation will be delivered within the period indicated on the website according to the shipping method selected by the user and, in any case, within a maximum period of 1 hour from the time of order confirmation.

If for any reason attributable to it, ENLAGLORIA SALADS, S.L. cannot meet the delivery date, it will contact the user to inform them of this circumstance and the user may choose to proceed with the purchase by establishing a new delivery date or cancel the order with a full refund of the price paid. In any case, home deliveries are made on business days.

If it is impossible to deliver the order due to the user’s absence, the order could be returned to the warehouse. However, the carrier would leave a notice explaining where the order is and how to have it delivered again.

If the user is not going to be at the delivery location in the agreed time slot, they must contact ENLAGLORIA SALADS, S.L. to arrange delivery on another day.

In the event that ____ days / hours pass since your order is available for delivery, and it has not been delivered for reasons not attributable to ENLAGLORIA SALADS, S.L., ENLAGLORIA SALADS, S.L. will understand that the user wishes to withdraw from the contract and it will be considered terminated. As a consequence of the termination of the contract, all payments received from the user will be returned, with the exception of additional costs resulting from the user’s own choice of a delivery method other than the least expensive ordinary delivery method offered by the website, without any undue delay and, in any case, within a maximum period of 14 calendar days from the date the contract is considered terminated.

However, the user must keep in mind that the transport derived from the resolution may have an additional cost that may be passed on to them. Delivery will be understood to have occurred at the moment the user or a third party indicated by the user acquires material possession of the products, which will be evidenced by the signature of the receipt of the order at the agreed delivery address. The risks that may derive from the products will be borne by the user from the moment of delivery. The user acquires ownership of the products when ENLAGLORIA SALADS, S.L. receives full payment of all amounts due in relation to the purchase or acquisition made, including shipping costs, or at the time of delivery, if this takes place at a time later than the full receipt of the amount subject to payment by ENLAGLORIA SALADS, S.L. In accordance with the provisions of Law 37/1992 of December 28, on Value Added Tax (VAT), purchase orders for delivery will be understood to be located in the territory of application of Spanish VAT if the delivery address is in Spanish territory except for the Canary Islands, Ceuta, and Melilla. The usual delivery time will be approximately between 48 and 72 hours after order approval. This period may increase during sales periods, Christmas campaigns, or in case of customs procedures or other circumstances derived from (for informational purposes only) geographic distance, weather conditions, wars, strikes, any form of government intervention, defaults by our suppliers, etc., as well as any other attributable to the logistics operator in charge of product delivery. We are not responsible for possible delays that may arise for any of the reasons mentioned above. If at the time of delivery the order packaging is damaged, you must open the package in the presence of the logistics operator to verify the condition of the items. If damage is observed, you must detail it on the delivery note and get in touch. 5.9. Technical Means to Correct Errors In the event that errors occur in the entry of the data necessary to process the purchase request on the website, the user may modify them by contacting ENLAGLORIA SALADS, S.L. through the contact spaces enabled on the website, and, where appropriate, through those enabled to contact customer service, and/or using the contact details. In any case, before clicking on ‘Place order’, the user has access to the cart where their purchase requests are recorded and can make modifications. Likewise, the user can consult the Legal Notice and/or the Privacy Policy of this website and thus obtain more information on how to exercise their right of rectification in accordance with the provisions of Regulation (EU) 2016/679 regarding the processing of personal data (GDPR). 5.10. Return, Exchange, and Refund Policy Right of withdrawal: The User, as a consumer and user, makes a purchase at HTTPS://staging-11ac-enlagloriasaladhouse.wpcomstaging.com. If you are not satisfied with any of the products in your order, you have the right to withdraw from said purchase and request a return. There is no right of withdrawal, in accordance with the provisions of article 103, on exceptions to the right of withdrawal, of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, all without prejudice to the lack of conformity of articles 114 and 116 of the same law. 5.11. Return of Defective Products or Shipping Error. This refers to all those cases in which the User considers that, at the time of delivery, the product does not conform to what is stipulated in the contract or purchase order, and therefore, must contact ENLAGLORIA SALADS, S.L. immediately and let them know of the existing non-conformity (defect/error) by the same means or using the contact details provided in the previous section. ENLAGLORIA SALADS, S.L. will inform you on how to proceed with the return of the products, and these, once returned, will be examined and the User will be informed, within a reasonable period, if applicable, of the refund or, where appropriate, the replacement of the same. The amount paid for those products that are returned due to a defect, when one actually exists, will be fully refunded, including delivery costs and costs that the User may have incurred to make the return. The refund will be made by the same payment method that the User used to pay for the purchase. 6. PARTIAL NULLITY If any part of these terms of service were contrary to Law and, therefore, invalid, this will not affect the other provisions compliant with Law. The parties undertake to renegotiate those points of the terms of service that were null and to incorporate them into the rest of the terms of service. 7. MODIFICATION OF PURCHASE CONDITIONS ENLAGLORIA SALADS, S.L. reserves the right to modify the general purchase conditions of the website HTTPS://staging-11ac-enlagloriasaladhouse.wpcomstaging.com/ without prior notice, being able to change, delete or add both the contents and services provided through it and the way in which they appear presented. These changes must be accepted by the user each time they make a purchase through the web, being subject to the terms and conditions of purchase in force at the time the order is placed, unless, by law or by requirement of public authorities, a change must be made to said terms and conditions. 8. APPLICABLE LAW This site is located and operates from Spain. All matters relating to this site are governed by Spanish laws and are subject to the jurisdiction of the competent Courts and Tribunals of Spain, without the principles on conflicts of laws being applicable. In those cases where the customer does not have the status of consumer or user, or has a domicile outside of Spain, they will submit to the national Courts and Tribunals, expressly waiving any other jurisdiction that may correspond to them. If the user decides to use or consult this site outside of Spain, they must keep in mind that they do so on their own initiative, and that they are responsible for compliance with relevant laws. This contract will enter into force and take full effect from the moment the customer or user accepts it. This contract, and therefore the general conditions it incorporates, together with the annexes (if any), in addition to being read on this website, can be stored, archived, and reproduced by standard electronic or computer means. 9. ONLINE DISPUTE RESOLUTION Under European consumer regulations, companies established in the European Union that enter into sales or online service provision contracts (including those that offer their products through email) and online marketplaces established in the Union must offer on their websites the link to the online dispute resolution platform, through which claims for online contracts can be processed: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&… The creation and development of the Online Dispute Resolution Platform is provided for in Regulation (EU) 524/2013 of the European Parliament and of the Council, to try to offer an online mechanism for submitting disputes between consumers and users established in the European Union in a simpler, faster, and cheaper way than going to court. Therefore, through the platform enabled via the previous link, the user can send their complaints, claims, or other types of comments they wish to make. In addition, ENLAGLORIA SALADS, S.L. has official complaint forms available to consumers and users, which can be requested through the contact details provided and indicated on the web. If you want to download and print the purchase conditions, you can do so at the following link: print conditions of sale